Questions after you submit...
Q. Exactly what do I need to submit?
A. In one envelope, include the following:
Q. Where do I get a copy of the receipt or invoice?
A. Retailers are often able to print a copy of the receipt especially if you purchased with a credit card. Etailers often make it possible for you to print a copy of your invoice directly from their site. Submissions lacking a copy of the receipt or invoice will be rejected.
Q. What is a UPC and where do I find it?
A. The UPC is a barcoded 12-digit number on the product packaging that looks like this example. Submissions lacking the original UPC cut from the packaging will be rejected.
Q. The rebate form says rebates will not be mailed to PO boxes. What if I don't have a street address and only have a PO box?
A. Contact the USPS to confirm the street address that corresponds to your PO Box and include it along with your PO Box when you complete your promotion form. If you write your address as a PO Box without a corresponding street address, your submission will be rejected.
Q. I have more than one rebate to submit, can I mail them in the same envelope?
A. No. All rebates must be mailed separately to the specific address and Dept# listed on each rebate form.
Q. What is the difference between the purchase dates and the postmark dates?
A. Your purchase must take place during the promotion dates. You must mail your submission by the last eligible postmark date.
Q. What if I threw my box away and no longer have the original UPC bar code panel?
A. Submissions without the original UPC barcode will be rejected.
Q. I forgot to mail my submission and the last eligible postmark date has passed. What do I do now?
A. Submissions mailed after the last eligible postmark date will be rejected. Our promotions are special because they are carefully planned for specific timeframes and are not available all the time. Watch for future offers on our products, check the dates and submit promptly.
Q. What products are eligible for the promotion?
A. Each promotion form shows a complete list of products that qualify for each promotion. We do not allow product substitutions regardless of information you learn from other sources, so read the promotion form carefully.
Q. I think I need my product packaging for warranty purposes. What happens if I cut the UPC barcode off the box?
A. For your convenience, we recommend that you register your new product at our web site and we will keep track of your warranty for you. Keep in mind that registering your product is a different process than requesting your rebate, so you should keep photocopies of all rebate submission materials, including the UPC bar code.
Q. The retailer did not have the product I wanted and they said the product they were substituting would qualify for the rebate. Is that true?
A. No. Each of our promotion forms lists all products that qualify. We design promotions for specific products and do not allow product substitutions regardless of information you learn from other sources, so please read the offer form carefully.
Q. In what countries are these promotions valid?
A. Purchases must take place in the US or Canada and the address to which you request we mail a rebate must in the US or Canada.
Q. I mailed my submission. How do I check its status?
A. You have two options:
A. In one envelope, include the following:
- The promotion form filled out completely.
- A copy of the receipt or invoice that shows where and when you purchased the product.
- The original UPC removed from the product packaging.
Q. Where do I get a copy of the receipt or invoice?
A. Retailers are often able to print a copy of the receipt especially if you purchased with a credit card. Etailers often make it possible for you to print a copy of your invoice directly from their site. Submissions lacking a copy of the receipt or invoice will be rejected.
Q. What is a UPC and where do I find it?
A. The UPC is a barcoded 12-digit number on the product packaging that looks like this example. Submissions lacking the original UPC cut from the packaging will be rejected.
Q. The rebate form says rebates will not be mailed to PO boxes. What if I don't have a street address and only have a PO box?
A. Contact the USPS to confirm the street address that corresponds to your PO Box and include it along with your PO Box when you complete your promotion form. If you write your address as a PO Box without a corresponding street address, your submission will be rejected.
Q. I have more than one rebate to submit, can I mail them in the same envelope?
A. No. All rebates must be mailed separately to the specific address and Dept# listed on each rebate form.
Q. What is the difference between the purchase dates and the postmark dates?
A. Your purchase must take place during the promotion dates. You must mail your submission by the last eligible postmark date.
Q. What if I threw my box away and no longer have the original UPC bar code panel?
A. Submissions without the original UPC barcode will be rejected.
Q. I forgot to mail my submission and the last eligible postmark date has passed. What do I do now?
A. Submissions mailed after the last eligible postmark date will be rejected. Our promotions are special because they are carefully planned for specific timeframes and are not available all the time. Watch for future offers on our products, check the dates and submit promptly.
Q. What products are eligible for the promotion?
A. Each promotion form shows a complete list of products that qualify for each promotion. We do not allow product substitutions regardless of information you learn from other sources, so read the promotion form carefully.
Q. I think I need my product packaging for warranty purposes. What happens if I cut the UPC barcode off the box?
A. For your convenience, we recommend that you register your new product at our web site and we will keep track of your warranty for you. Keep in mind that registering your product is a different process than requesting your rebate, so you should keep photocopies of all rebate submission materials, including the UPC bar code.
Q. The retailer did not have the product I wanted and they said the product they were substituting would qualify for the rebate. Is that true?
A. No. Each of our promotion forms lists all products that qualify. We design promotions for specific products and do not allow product substitutions regardless of information you learn from other sources, so please read the offer form carefully.
Q. In what countries are these promotions valid?
A. Purchases must take place in the US or Canada and the address to which you request we mail a rebate must in the US or Canada.
Q. I mailed my submission. How do I check its status?
A. You have two options:
- Visit www.rebate-zone.com/lexar 24/7 and follow those instructions.
- Call us toll free at (866) 251-9541, weekdays, 8am to 5pm CT.