Frequently Asked Rebate Questions
Q. Exactly what do I need to submit?
A. In one envelope, include the following:
Q. I have more than one rebate to submit, can I mail them in the same envelope?
A. Yes. You can include multiple claims within one envelope.
Q. What is the difference between the purchase dates and the postmark dates?
A. Your purchase must take place during the promotion dates. You must mail your submission by the last eligible postmark date.
Q. I forgot to mail my submission and the last eligible postmark date has passed. What do I do now?
A. Submissions mailed after the last eligible postmark date will be rejected. Our promotions are special because they are carefully planned for specific timeframes and are not available all the time. Watch for future offers, check the dates and submit promptly.
Q. What purchase items are eligible for the promotion?
A. Each promotion form describes the items that qualify. We do not allow purchase item substitutions regardless of information you learn from other sources, so read the promotion form carefully.
Q. In what countries are these promotions valid?
A. Purchases must take place in the US or Canada and the address to which you request we mail a rebate must in the US or Canada.
Q. How long do I have to be a member?
A. You receive a start up packet via mail, which will explain how to receive your rebates. Your account must be currently paid. You cannot have any outstanding invoices from your club.
Q. When does my membership expire?
A. Your expiration date can be found on your validation sticker.
Q. I am currently paid, why have I received another bill?
A. If you have received the bill within 21 days from the time you sent your payment, please disregard the notice. It can take up to this amount of time for us to process the information and update your record.
Q. I am a lifetime member, how do I receive my next set of rebate offers?
A. Contact the Club Membership Services number listed below.
Q. How do I renew my membership?
A. To renew your membership, please call us at (1-888-850-8202) and one of our Member Services Representatives can assist you by taking a check or credit card payment without any additional charges added. You can call us between 7:30am and 6:00pm CST, Monday through Friday to renew your membership.
Q. Where do I send in my dues payment?
A. If you would rather send in a payment than call us, our address to mail in a payment is listed below. When submitting payment through the mail, please make sure you write your member number on the check or money order.
A. In one envelope, include the following:
- The promotion form filled out completely.
- A copy of the receipt or invoice that shows where and when you purchased the item.
- Any additional proof of purchase items listed on the rebate certificate.
Q. I have more than one rebate to submit, can I mail them in the same envelope?
A. Yes. You can include multiple claims within one envelope.
Q. What is the difference between the purchase dates and the postmark dates?
A. Your purchase must take place during the promotion dates. You must mail your submission by the last eligible postmark date.
Q. I forgot to mail my submission and the last eligible postmark date has passed. What do I do now?
A. Submissions mailed after the last eligible postmark date will be rejected. Our promotions are special because they are carefully planned for specific timeframes and are not available all the time. Watch for future offers, check the dates and submit promptly.
Q. What purchase items are eligible for the promotion?
A. Each promotion form describes the items that qualify. We do not allow purchase item substitutions regardless of information you learn from other sources, so read the promotion form carefully.
Q. In what countries are these promotions valid?
A. Purchases must take place in the US or Canada and the address to which you request we mail a rebate must in the US or Canada.
Q. How long do I have to be a member?
A. You receive a start up packet via mail, which will explain how to receive your rebates. Your account must be currently paid. You cannot have any outstanding invoices from your club.
Q. When does my membership expire?
A. Your expiration date can be found on your validation sticker.
Q. I am currently paid, why have I received another bill?
A. If you have received the bill within 21 days from the time you sent your payment, please disregard the notice. It can take up to this amount of time for us to process the information and update your record.
Q. I am a lifetime member, how do I receive my next set of rebate offers?
A. Contact the Club Membership Services number listed below.
Q. How do I renew my membership?
A. To renew your membership, please call us at (1-888-850-8202) and one of our Member Services Representatives can assist you by taking a check or credit card payment without any additional charges added. You can call us between 7:30am and 6:00pm CST, Monday through Friday to renew your membership.
Q. Where do I send in my dues payment?
A. If you would rather send in a payment than call us, our address to mail in a payment is listed below. When submitting payment through the mail, please make sure you write your member number on the check or money order.
Cooking Club of America Member Services
P.O. Box 3438
Minnetonka, MN 55343-2138
FAX: (952) 988-7499